Никаких компромиссов. Веди переговоры так, словно от них зависит твоя жизнь - Крис Восс
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10
Khullar, Dhruv. “Teaching Doctors the Art of Negotiation.” New York Times. January 23, 2014. http://well.blogs.nytimes.com/2014/01/23/teaching-doctors-the-art-of-negotiation/. Accessed September 4, 2015.
11
Taleb, Nassim Nicholas. Fooled by Randomness: The Hidden Role of Chance in Life and in the Markets. New York: Random House, 2001.
12
Taleb, Nassim Nicholas. The Black Swan: The Impact of the Highly Improbable. New York: Random House, 2007.
13
Langer, Ellen J., Blank, A., and Chanowitz, B. “The mindlessness of ostensibly thoughtful action: The role of ‘placebic’ information in interpersonal interaction.” Journal of Personality and Social Psychology 36, no. 6 (1978): 635–642.
14
Malhotra, Deepak, and Max H. Bazerman. Negotiation Genius: How to Overcome Obstacles and Achieve Brilliant Results at the Bargaining Table and Beyond. New York: Bantam Books, 2007.
